Our fragrances
What size are KAIF fragrances?
KAIF fragrances are presented in a 50 mL transparent glass bottle.
How is each fragrance packaged?
Each bottle has a premium black-and-gold cap and a black label with gold foil details, and arrives in a matte black magnetic rigid presentation box with a black EVA protective insert.
What are inspired fragrances?
[To be confirmed by KAIF: explain what “premium inspired fragrances” means for KAIF]
What are the notes of INFINI?
Fragrance notes are listed on each product page. [To be confirmed by KAIF: INFINI notes]
How long does the fragrance last?
[To be confirmed by KAIF: longevity guidance, or remove this question]
Orders & delivery
Where do you deliver?
We currently deliver within Australia. [To be confirmed by KAIF: any areas you do not deliver to]
How much is shipping and how long will it take?
Shipping options and costs are shown at checkout. See our Shipping Policy for details. [To be confirmed by KAIF: processing and delivery timeframes]
How do I track my order?
Sign in to My Account to view your orders, or use Order Tracking with your order number and email address.
Which payment methods do you accept?
Available payment options are shown securely at checkout. [To be confirmed by KAIF: list payment methods once your payment provider is connected]
Can I use a discount code?
Yes — enter your code in the coupon field in your bag or at checkout.
Returns
What is your returns policy?
Please see our Returns & Refund Policy.
My order arrived damaged — what should I do?
Please contact us with your order number and a photo of the item and packaging. [To be confirmed by KAIF: timeframe to report damage]